Terms & policies

Free to use

The cost for individuals is free. There are no hidden charges.

It is for personal use only and strictly not for any lawyers or legal advisors using it on behalf of their clients. Such use will be treated as a breach on contract and unethical behaviour.

What Grapple will do

Grapple will provide you with legal advice on your case. The areas of law include employment law and some aspects of claims against insurance companies.

Examples of legal documents for employment law include:

• — ‘Without prejudice’ letters
• — Data Subject Access Requests (‘DSAR’s’)
• — Details of Claim for your employment tribunal claim

What Grapple won’t do

• — Make or respond to phone calls, emails, texts or other written communications with you
• — Be listed as your representative in the employment tribunal
• — Be responsible for the time limits you have for making your employment tribunal claim
• — Deal with personal injury matters

What you should do

• — Do not resign from your job: it’s better that you remain employed, because you will be more like a thorn in their side when it comes to offering you a settlement
• — If you find it too stressful to go into work, ask your GP to sign you off sick
• — Keep settlement negotiations confidential from your colleagues
• — Make sure your LinkedIn profile doesn’t mention that you are looking for work (if you’re still employed)
• — Ensure that you issue your Acas notification form (you have to notify Acas of your intention to make an employment tribunal claim) and/or your employment tribunal claim are within your time limit even if you are still negotiating at that time.

Employment tribunals

Hopefully, it will not be necessary to go to an employment tribunal because Monaco AI will try to settle your case out of court.

However, Grapple may draft your Details of Claim document for you which you can use to start an employment tribunal claim if needed.

If you do end up in the employment tribunal, please name yourself (and NOT Grapple) as your representative.

Grapple will provide guidance about your employment tribunal, but you will be responsible for conducting, or arranging the conduct of, your own employment tribunal case.

Time limits

Time limits are very strict for employment tribunals, and it is your responsibility to make sure that you submit an Employment Tribunal Claim before your time limit expires, even if you are in the middle of a negotiation.

If you miss your time limit, any Employment Tribunal Claim that you make will not be allowed to proceed, and you will get no financial settlement from your employer.

Time limits are short in employment tribunal claims (normally 3 months less 1 day from the act complained of).

Grapple vs Human lawyer legal representation

Grapple is a legal AI, and is not a substitute for instructing a human lawyer.

The use of this service is at your own risk and the service does not constitute legal representation.

Nothing in these terms of use is intended to create a lawyer/client relationship and the advice provided by Grapple is general advice rather than specific advice.

Grapple is designed to be more affordable to use than a human lawyer and so is more accessible for most people.

Complaints

If you wish to make a formal complaint about the Grapple service, you can do by emailing [email protected]

Regulation

Grapple is a legal AI and is not a solicitors’ firm. Grapple is not regulated by the Solicitors Regulation Authority, and does not have professional indemnity insurance.

Confidentiality & your data

Grapple keeps all your data confidential and does not share it with any third parties for marketing or other purposes unless we have your specific permission to do so.

We use third-party software like Microsoft Office or Google Workspace to work on your matter. The organisations who own such software have their own terms of use regarding the confidentiality of your data.

We may also use third party artificial intelligence software, and the owners have their own terms of use about confidentiality.

Whilst your identifiable personal data will only be used for your matter, we may make use of anonymised data to continually improve our services for all future clients.

Settlement agreement signing

At the end of a successful negotiation, you would normally be asked by your employer to sign a ‘settlement agreement’ which also needs to be reviewed and signed by a solicitor.

We can put you in touch with a specialist employment law solicitor to provide that service for you, or you can use a solicitor of your choice.

There is a fee for the solicitor’s reviewing and signing service but it is always paid for by the employer.

This would be a separate arrangement from these terms of business.

Feedback

We would value your feedback, please send us your thoughts on [email protected]